Lookout Point New Zealand, a division of New Zealand Travel Holdings Limited (“we”, “us”, “our”) respect the privacy of our website users (“you”, “your”) and have put in place the following policy to protect your personal information. By using our website and/or providing information to us, you consent to this policy.
Information Collected
We may collect personal information about you in an effort to improve your New Zealand travel experience, as well as communicate with you about our products, services and promotions. We may collect this information (including, without limitation, your name, email address, phone number, and postal address) when you visit our website, register with our website, book with us, contact us with a question or concern, or participate in a promotion. We may also collect the name of the domain and host from which you access the internet; the internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and any search engine or inbound hyperlink used to reach our website.
Use of your Information
We may use your information to customise a New Zealand itinerary for you; to communicate with you and to send you information by email, postal mail or other means in relation to your itinerary and our services to be provided to you; to improve or update our website, products or services; and to protect the security or integrity of our website and our business. We may also use your information to promote and market our services, including the provision of marketing material. Please contact us at info@lookoutpoint.co.nz if you do not wish to receive marketing material from us.
Disclosure of Your Information
We do not sell, trade or rent your personal information. However, we do use different suppliers to perform services on our behalf, including, but not limited to, accommodation providers, transport providers, tour guides and activity organisers. These suppliers will have access to your personal information that may be needed to perform their respective services, they will not be authorised to use your information for any other purpose. In addition, we may provide statistics about our customers for survey purposes to reputable third parties.
Security
We take website and credit card security extremely seriously, and have taken steps to ensure your personal information is secure. We use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address, ensuring privacy and security. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, or alteration or destruction of personal information that you submit to us.
Updating Your Personal Information
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request corrections or changes to be made to it. If you wish to make changes or corrections please contact us at info@lookoutpoint.co.nz
Links to Other Websites
Our website may contain links to other websites that are not under our control. Those websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.
Privacy Policy Changes
We reserve the right to change this privacy policy from time to time and will notify you by posting an updated version on our website. Your continued use of our services after any changes have been posted on our website indicates your acceptance of our updated policy.
If you have any questions regarding our privacy policy, or any other matter, please contact us at info@lookoutpoint.co.nz
