|
|
|
|
Mast Image: David Wall©
|
These are our terms and conditions, please read with care. On booking with Lookout Point New Zealand you will be deemed to have understood and accepted these terms and conditions. Lookout Point New Zealand is a division of New Zealand Travel Holdings Limited. References to “Lookout Point New Zealand”, “we”, “our” and “us” are to New Zealand Travel Holdings Limited and references to “you” are to you the client. ITINERARY Any change, amendment or alteration to your itinerary after confirmation at your request may by subject to further costs. These include, but are not limited to, a difference in the price quoted by Lookout Point New Zealand or a service charge. Lookout Point New Zealand will notify you as soon as practicable in the event of any further costs payable. BOOKING Lookout Point shall have the right to refuse any booking in its sole and absolute discretion. PAYMENT Full and final payment of the balance of the total price payable in accordance with your itinerary must be paid to Lookout Point New Zealand no later than sixty [60 days] prior to day one of your itinerary. Lookout Point New Zealand shall have the right to cancel your booking if full and final payment is not received by this date. In the event you confirm your itinerary within sixty (60) days of day one of your itinerary, you will pay to Lookout Point New Zealand the total price payable in accordance with your itinerary within seven (7) days of confirmation. Any further costs that you may be required to pay to Lookout Point New Zealand, including, but not limited to, any costs payable as a result of any change, amendment or alteration to your itinerary, are to be paid within seven (7) days of notification received from Lookout Point New Zealand. Payment can be made to Lookout Point New Zealand via international wire transfer or credit cards acceptable to Lookout Point New Zealand. PRICE All prices quoted by Lookout Point New Zealand are in New Zealand Dollars (NZ$), unless otherwise indicated, and are inclusive of New Zealand goods and services tax (GST) chargeable in accordance with the Goods and Services Tax Act 1985. CANCELLATION You agree and acknowledge that immediately on cancellation of your booking at any time your deposit of 25% shall be immediately forfeited. In the event you cancel your booking within sixty (60) days of day one of your itinerary you will forfeit the following portion of the total price paid to Lookout Point New Zealand in accordance with your itinerary: Lookout Point New Zealand will refund to you the balance of the total price paid not forfeited in accordance with these Cancellation terms within twenty (20) days of receiving notification of your cancellation. REFUND Lookout Point New Zealand will not refund to you any monies in respect of any tours, accommodation, activities or other services included in your itinerary that you have not used for any reason. ADDITIONAL EXPENSES Travel insurance is not included in the price nor provided by Lookout Point New Zealand. We recommend that travel insurance be arranged. Items of a personal nature are not included in the price. These include, but are not limited to: any additional activities, meals, beverages and the like not detailed in your itinerary, pre-registration or late check out of rooms, laundry, phone calls, tipping and room service. In the event you elect to self-drive, any running costs and insurance excess associated with the rental vehicle are not included in the price. INDEPENDENT ARRANGEMENTS ACCOMMODATION LOOKOUT POINT NEW ZEALAND DISCLAIMER We do not accept any liability for personal injury, death, delay, loss of any nature, property damage, inconvenience or additional expenses, resulting from acts, omission or negligence whatsoever of Lookout Point New Zealand, its agents, contractors or any other service providers or operators, including, but not limited to, any liability arising from delayed departure, missed carrier connections, substitutions of accommodation or transportation, termination of service, changes in price, cancellation or double bookings of reservations, or the failure of any service provider at any time. Lookout Point New Zealand do not accept any liability for any changes to, or cancellation of, your itinerary for health or safety reasons. Lookout Point New Zealand does not at any time accept any liability in relation to your failure to obtain the correct and required documentation for travel in and to New Zealand (including, but not limited to, passports, visas and health certificates). Further, Lookout Point New Zealand does not accept any liability in relation to your failure to obtain travel insurance, follow instructions (including but not limited to check in, check out and departure places and times) or the delay or loss of, or damage to, your luggage or its contents. On booking with Lookout Point New Zealand you are deemed to warrant that you maintain a reasonable standard of fitness and health as may be required to participate in your itinerary. In the event you will require medical and/or physical assistance you must be accompanied by a companion. Lookout Point New Zealand, its suppliers, agents and contractors do not provide this service. FORCE MAJUERE APPLICABLE LAW GENERAL If any provision of these terms and conditions is held by a competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provisions in question shall not be affected. Any heading used in these terms and conditions is for ease of reference only, and shall not affect the interpretation or construction of these terms and conditions. |